Only 25% of domestic companies are prepared
Focus on digital capabilities after COVID-19
Expected to help maintain employment and improve productivity
68% "Require training for cloud use"

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85% of domestic workers said that they needed to strengthen their digital capabilities to respond to job changes accelerated by COVID-19. On the other hand, only 25% of companies are preparing for digital competency training. Some predicted that such an imbalance would affect overall corporate competitiveness, including productivity, innovation, and employment retention.

Amazon Web Services (AWS) published a research report (Building Digital Competency for a Changing Workforce) on the 22nd, on digital competency training. These results are from a survey of 1,015 technical and non-technical digital workers and 311 employers of domestic public institutions, private companies, and non-profit organizations.

Digital competency refers to enabling individuals to use digital technology in their jobs with their knowledge and expertise. It ranges from using software and cloud-based toolsto more complex tasks such as designing a cloud architecture and competencies related to moving on-premise data to the cloud.

AWS predicts that the number of workers who need digital skills will increase by 10 million (37% of all domestic workers) over the next year. They also shared a case in which digital competency training contributed to an increase in employment retention rate and improved productivity.

63% of domestic workers said that they would like to receive cloud-based competency training by 2025 to improve their job skills. Of these, 60% answered that they needed trainingto use cloud-based business tools, 21% answered that they needed training for cloud migration from on-premise facilities, and 16% answered that they needed cloud architecture design competency training.

It has been confirmed that COVID-19 has also changed the way companies view digital competency training. Both employers and workers responded that the importance of digital competency training has increased due to COVID-19.

It was found that digital competency training can help attract talent and prevent employee departure. 66% of workers said that digital competency training increased their satisfaction, and 74% of workers said that their personal satisfaction also increased.

AWS also disclosed the results of companies that promoted digital competency training. 80% of employers reported increased productivity, 73% said they accelerated their digitalization goals, 78% reported improved cost effectiveness and increased organizational attractiveness when hiring new employees, and 71% reported increased sales.

Jung-won Yoon, CEO of AWS Korea's public sector, said, "The report demonstrates the urgency for workers and employers to increase their digital competency knowledge and maximize the benefits of technology."

By staff reporter Hye-mi